{"id":2595,"date":"2023-02-27T19:34:16","date_gmt":"2023-02-27T19:34:16","guid":{"rendered":"https:\/\/staging.echafaudagesecurit.com\/faq\/"},"modified":"2026-04-28T12:24:55","modified_gmt":"2026-04-28T12:24:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/staging.echafaudagesecurit.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n

FREQUENTLY ASKED QUESTIONS<\/h2>\n<\/div><\/div><\/div><\/div><\/div>

Find answers to frequently asked questions here<\/p>\n<\/div><\/div>

Do you sell your products directly to companies or do you use distributors?<\/h4>

We sell directly to the public. Businesses and individuals can purchase our products either by picking them up at our location or through our delivery service. Businesses and individuals can purchase our products either by picking them up at our location or through our delivery service.<\/p>\n<\/div><\/div>

How long is my quote valid for?<\/h4>

All quotations expire 30 days after their creation date.<\/p>\n<\/div><\/div>

What are your product delivery timelines?<\/h4>

We stock all our products. Once payment has been received, the maximum order preparation time is 24 to 48 hours. <\/p>\n<\/div><\/div>

Do you offer a custom product manufacturing service?<\/h4>

No, we do not manufacture custom products. However, most of our products are suitable for all types of structures. Please contact one of our representatives so they can help you choose the best option for your needs. However, most of our products are suitable for all types of structures. Please contact one of our representatives so they can help you choose the best option for your needs. <\/p>\n<\/div><\/div>

Do you offer delivery services?<\/h4>
Yes, this is the standard LTL (less-than-truckload), business-to-business, dock-to-dock delivery service. The purchaser must supply the forklift truck, unless otherwise specified. The buyer must pay the delivery costs, which must have been established in advance by the representative and included in the quotation. <\/span><\/div>\n
<\/div>\n<\/div><\/div>

Where do you deliver?<\/h4>

We offer delivery services across North America.<\/span><\/p>\n<\/div><\/div>

How can I get installation manuals for your products?<\/h4>

User manuals are supplied with the products. If you need a copy of these manuals, please send us an e-mail: info@echafaudagesecurit.com<\/a> <\/p>\n<\/div><\/div>

Is it possible to lease your products?<\/h4>

For rentals, please contact us by e-mail at <\/span>info@echafaudagesecurit.com<\/a><\/p>\n<\/div><\/div>

What are your payment methods?<\/h4>

Nous privil\u00e9gions les virements Interac et les virements bancaires. We do not accept credit card payment. <\/span><\/p>\n<\/div><\/div>

Are your products subject to solder inspections every 5 years?<\/h4>

No, our products are designed so that assemblies do not require soldering in order to eliminate any need for inspections.<\/span><\/p>\n<\/div><\/div>

Are your products certified?<\/h4>

Our products meet or exceed Canadian CSA and American OSHA standards.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2595","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.echafaudagesecurit.com\/en\/wp-json\/wp\/v2\/pages\/2595","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.echafaudagesecurit.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.echafaudagesecurit.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.echafaudagesecurit.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.echafaudagesecurit.com\/en\/wp-json\/wp\/v2\/comments?post=2595"}],"version-history":[{"count":0,"href":"https:\/\/staging.echafaudagesecurit.com\/en\/wp-json\/wp\/v2\/pages\/2595\/revisions"}],"wp:attachment":[{"href":"https:\/\/staging.echafaudagesecurit.com\/en\/wp-json\/wp\/v2\/media?parent=2595"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}